Best Practices Study.


For more than 32 years, the Big “I” and Reagan Consulting have studied the most successful independent agencies nationwide, uncovering key financial and operational benchmarks that drive performance.

Whether you’re looking to compare your agency to top performers, adopt proven growth strategies or get recognized as a Best Practices Agency, this study delivers real insights you can apply to strengthen your agency’s future. 

Take The Time to work on your agency.

2025 Best Practices Study

The latest from the newly appointed Best Practices Agencies.

Best Practices Products

View the product catalog, including the 2024 Best Practices report and the Guide to Producer Contracts.

Meet the Best Practices Agencies

Get to know the top agencies of each revenue category.

Become a Best Practices Agency

Want to be recognized as the best? Find out to to apply to become a Best Practices Agency.

AN Radio: Best Practices of Goal Setting

Independent agency professionals talk about how they use best practices data to set goals and create strategies.

The Reagan RedZone

Benefit from the expert insight from the Reagan Consulting team with The Reagan RedZone, a podcast that explores key trends, takeaways, and insights for the insurance distribution industry.

Providing a Path to Producer Validation

Guiding a new producer toward validation requires several resources, including—wait for it—patience.

Agency Ownership

It’s never too early to begin planning. The transition takes time, so start now.
Best Practices Resources.

Embrace your independence


Resources to Empower Your Future


No posts found.

Independence Doesn’t Mean You’re Alone.

The Best Practices Study doesn’t just live on a shelf, agencies are evaluated annually over a three-year cycle giving our experts the opportunity to analyze trends, understand shifts and share guidance for independent agents on what’s working best.

Put the Best Practices Data to Work for Your Agency.

The Best Practices Study has been the go-to benchmarking resource for independent agencies since 1993. Conducted annually by the Big “I” and Reagan Consulting, the study reveals how top-performing agencies operate—offering actionable insights and tools you can use to grow, lead, and thrive.

Ready to turn data into action? Here’s how to get started!

  • Benchmark your performance. Start with a comprehensive review of your agency’s numbers. Use the study to compare your results to top agencies in your revenue category and identify the most significant growth opportunity.
  • Focus on what matters. You don’t have to do it all at once. Pick one or two metrics that matter to your goals and start tracking. Small improvements lead to big wins.
  • Lead like a Best Practices Agency. The top agencies share key traits: they stay client-focused, empower their teams, build efficient systems, communicate a clear vision—and they make room for fun while doing it.
  • Use the tools and resources. The annual study, webinars, comparison workbook, measurement metrics and self-diagnostic tool are all available to help you make the most of the Best Practices research. Watch this short video that shares how a Best Practices Agency uses the information in the report.

 



Fuel Your Agency’s Growth With Insights From Top Performers.

Resources.

About Reagan Consulting

Reagan Consulting is our trusted partner in Best Practices research for over 32 years. Subscribe to The Reagan RedZone for news on important industry trends.

Guide to Producer Contracts

Every agency producer should have a written, signed contract that clearly defines the business relationship.

Pathways to Agency Ownership

Whether you’re planning to retire or aspire to become an owner, success starts with proper planning.

Is Cash Flow Killing Your Agency?

Financially, many agencies focus on one thing: the income statement. While profitability and growth are very important, sometimes you need to forget the balance sheet.

4 Lessons From the Best Practices Study

Four key areas in which independent agencies must go beyond day-to-day chaos to rethink their fundamental business operations.

Press Play on Becoming the best.

Measure What matters.

More from Best Practices.