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Online Education

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MIAA wants to be your first resource for education.  We are proud to bring you online educational opportunities in which you can supplement your technical insurance knowledge and earn continuing education credits for your Maine Producer license.  Our online programs offer a tremendous variety of course topics to choose from - everything from Ethics to Flood to Cyber Security.    

This class has been offered as a virtual class in the past - we are now bringing it Live and in person to the MIAA classroom.

IN PERSON Classroom Training - LIMITED SEATS

September 24 & 25 at the MIAA Office, 17 Carriage Lane, Hallowell, ME  

Move from Reactive to Proactive Customer Service and True Account Management Service 
Estimates are that over 400,000 new people will enter the insurance industry in the next three years, yet…we still haven’t figured out how to train those we already have! 
Join us for a LIVE, interactive program unlike any other

Experienced Account Managers will enhance their skills, productivity and effectiveness
 Newcomers will acquire powerful methods that represent world-class customer service
 Everyone learns to reduce errors and omissions exposures and develops true career satisfaction
 Learn the things you wish you’d known your first day, week or month on the job – it’s never too late

Approved for a total of 7 CECs for all Modules

Members $500 for both days & Includes breakfast & lunch

Non-members $800

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ABEN WEBINARS - A collection of eight Big I State Assocations, including MIAA, have formed the Agents & Brokers Education Network (ABEN) to offer professional insurance training webcasts virtually.  Registration for these courses is easy!  Find a class from the schedule below and click to register, then add to your cart and checkout.  If you have not taken a course with ABEN, you will need to create a new user account.  Your log-in for ABEN is separate from your Big I log-in.  

Click here to learn more 

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Live Streaming ABEN Webcasts - Basics and Beyond  |  Approved for 2, 3 & 4 CEC's

With these webcasts, you can watch any course, from anywhere, and participate fully, all without taking a test! You'll be able to see the presentation via live streaming video, follow along with the presenter's powerpoint, submit questions, take notes, and get full access to written materials.  You also have access to the course up to 30 days after the presentation.

The live webcast will stream professional instructors right into your office, along with related course material and the ability to ask questions and interact with other students as well as with the instructor. 

New to ABEN?  We are so sure that you will love our webcasts that MIAA will give you 40% off your first purchase.  Use code 1stABEN at checkout to receive your discount.  Thank you!

Basics and Beyond

Click on the class to see the dates and times available - all are approved for CE

Premium Auditing - What Every Agent Must Know - approved for 2 CEC's 
Risk, Risk Management & Insurance - appoved for 3 CEC's 
The Basics of Commercial Property Underwriting and Rating: COPE - approved for 3 CEC's 
The Basics of Contractual Risk Transfer, Additional Insureds and Certificates of Insurance - approved for 4 CEC's 
The Basics of Property Values & Coinsurance Conditions - approved for 3 CEC's 
The Law of Insurance Contracts and the 'Rules' of Policy Interpretation - approved for 3 CEC's 
Torts, Negligence and Legal Liability - approved for 3 CEC's 
Understanding the Insurance Industry: From Regulations to Operations - approved for 3 CEC's 

We offer a variety of up to date webinars to watch at the office (group setting is also available), in the comfort of your home or anywhere on the go!  There are topics covering Personal Lines, Commercial Lines, E&O, Ethics and more!  These are LIVE webinars so no exam at the end and all are approved for 3 CEC's.  All of our Ethics webinars meet the Maine State licensing requirement.  

NEW E&O Webinars are now available!  Approved for E&O policy credits!

OUR MOST POPULAR ONLINE OPTION ARE THESE LIVE WEBINARS - Shannon files the CEC's with the State within 24 hours of taking the webinar.  The link to join the webinar will be emailed to you the day before the class.  You do need speakers with your computer and there is no calling in.  

WebCE  Video on Demand Available 24/7 

Education gives you an edge in your career. Whether you’re pursuing continuing education to fulfill a requirement or your own curiosity, WebCE is here to help you accomplish your goals. Our mission is to make the entire education process enjoyable. Get the edge you are looking for with continuing education courses from WebCE. 

MIAA Members receive a 10% discount when entering from the MIAA site.  Click the WebCE banner above to get started.

Available 24/7

Are you looking for NEW Video learning for Interns?  We have Training modules for you with EXCEED.

Click here to learn more 
EXCEED_button_bigI.webp Video on Demand Available 24/7 

Through the MIAA partnership with, you will be provided a 35% discount on any of their quality continuing education courses when you register through the MIAA website.  Click the banner above to get started.  

Available 24/7

Click here to learn more 

Video On Demand at the MIAA Office 

Available courses:   EthicsAuto RentalCommercial Property (Direct vs Indirect), and Homeowners 2011  

Contact Shannon ( to schedule a visit to the Association office

Approved for 3 CEC's each 

$50 per course/per agent                          

Bring your popcorn!